FAQ

ORDERS
Can I cancel my order?
Please contact us if you wish to cancel your order. It can only be canceled if it has not yet been removed from storage, so you must contact us as soon as possible. Contact us using our e-mail - info@snuscore.com.

Is it possible to return the product?
Product returns are partially possible and can be found in more detail in the "Return Policy" section.
PAYMENTS
Payment methods.
Payment can be made by banklink (Citadele, Mastercard, Visa, Swedbank, Luminor, LHF, SEB) transfer, credit card, or with cryptocurrency.

Is shopping with you safe?
Communication with you is encrypted when card data is exchanged. We use the highest level of security. Snuscotre never processes or stores any credit card information. You can get in touch with us via Facebook Messenger, e-mail, and phone: +370 (625) 55 809.
DELIVERY
Is there a charge for the delivery?
Delivery is free in European countries. 
DHL Express shipping will be an extra charge.
Who provides the delivery?
Parcel delivery is provided by DHLand Smartpost (Itella).

Where are deliveries made?
We deliver products to almost all European countries where nicotine pouches are available for purchase.
Estonia, Latvia, Lithuania, Finland, Austria, Czechia, Denmark, Germany, Hungary, Poland, Sweden, Belgium, France, Italy, Luxembourg, Netherlands, Slovenia, Bulgaria, Croatia, Monaco, Romania, United Kingdom, Greece, Portugal, Spain, Ireland, Liechtenstein, Norway, Switzerland, Andorra, San Marino.

How long does the delivery take?
Delivery times depend on your location. 
Smartpost Parcel Machine (1-3 working days)
DHL ECONOMY (3-7 working days)
DHL EXPRESS WORLDWIDE (1-2 working days)